Every stack ships with all of this.
One engine under eight editions. Whichever stack you run, the whole core is included — your edition adds the words, stages and templates of your trade, and its own workflows on top.
CRM & clients
Accounts, sites, contacts, contracts and retainers as the spine — every quote, job, ticket and timesheet hangs off the same record.
- Client account view with sites, contracts & projects
- Monthly SLA retainers with burn tracking
- Branded Excel client portfolio export
Lead capture → pipeline
A drag-and-drop Kanban pipeline with your own stages. Leads arrive from your website form or a mailbox we forward for you at onboarding, get deduped against existing clients and move themselves as quotes go out and POs land.
- Hosted, branded enquiry form + embeddable snippet
- AI reads free-text enquiries into the right fields
- Telegram ping to managers on every new lead
- Templated email follow-ups with merge fields
Quoting
Quote with or without a project. Rate build-ups priced off your own pricebook for trades; AI-drafted equipment & labour lines from a BOM/BOS for telecoms; sketch-to-BOQ for security installers.
- Versioned price book — old quotes keep their price
- AI commercial review: margin vs target, missed items
- Branded PDF & Excel quotes; recurring/SLA billing
Operations & projects
Moldable plans that adapt to each job, jobs generated straight from the plan, a weekly dispatch board for individuals or whole crews, and a Field HSE file that compiles itself.
- SOW → phased, costed plan drafted by AI (telecoms)
- Drag-to-dispatch with clash detection
- Auto-schedule from a start date at crew capacity
- Planned-vs-actual, sign-off pack PDF
Field & timesheets via Telegram
Engineers and technicians get a daily Telegram reminder that opens a one-tap form — hours, progress, blockers — and it rolls up to the task, project and dashboard. No app to install.
- Crew app for today's jobs, status & time — works with no signal
- SOP training with AI-drafted tests and results
- Bulk timesheet import when onboarding a live job
Checks that have to pass before handover
Each trade carries the checks its work actually needs — commissioning for a security install, patching, test results and recovered equipment for a telecoms job. The project cannot reach sign-off until they pass, and lines that need evidence demand a photo taken on site.
- Photos carry the device's own time and location — not a tick at a desk
- A manager can waive a check, but only in writing — and the reason prints on the client's sign-off pack
- Cutover work on a live network is held until change control has cleared it
Service desk & SLA
Faults, maintenance and call-outs logged as tickets against the client and contract, held to response & resolution targets by priority — with the clock pausing while you wait on the client.
- Breach alerts and at-risk queues
- Billable hours on the ticket → raise the invoice
- Spawn a job from a ticket without losing the SLA clock
Assets & stock
Stock by quantity with reorder alerts and a full movement log; a serialized asset register with custody and event history — who holds what, where it is, and what it's been through.
- Phone-camera barcode receive & stocktake
- Draw stock against a job, design or project
- Low-stock banner and live stock value
Documents & sign-off
Typed files kept against every project — PO, quote, design, as-built, photos — plus branded PDF and Excel exports of plans, quotes, HSE files and timesheets.
- Client sign-on-glass, on site or via a secure link
- Share the sign-off link by WhatsApp or email from your phone
- Handover pack with photos, one PDF
HSE, training & the numbers
Certifications, medicals and appointment letters tracked to expiry against the SA catalogue; your own SOP tests; and a business dashboard with a health score, margin by client and an AI review of where to act.
- Telegram expiry alerts to managers
- Overheads register with AI statement import
- Profit, not just revenue — month by month
Trade-specific workflows live in each edition — network surveys and rack elevations in NetStack, sketch-to-BOQ design in SecureStack, rate build-ups for the trades. Find your stack →
One lifecycle.
One source of truth.
From the first lead to the final timesheet — every stage writes back to the same CRM spine, so nothing is re-typed.
AI does the admin.
The paperwork between winning work and doing it — written for you. Read once, never re-typed.
SOW → costed plan
Telecoms: upload a Statement of Work and AI drafts the full phased project plan — sites, links, tasks and hours — ready to review.
BOM / BOS → quote
Telecoms: drop in a Bill of Materials or Services and AI drafts the equipment & labour lines; you pick the rates and set the margin.
Leads, parsed
Enquiries from your web form or forwarded mailbox are read and filed into your pipeline — deduped, no re-typing.
Overheads, understood
Upload a bank statement or cost sheet and AI allocates it to the right overhead category — asking when it's unsure — then flags where cost and risk sit.
A real project, end to end.
From an AI-drafted plan to live progress and branded exports — here's the working app.
A complete pulse check — every time you look.
Every quote, job, ticket and timesheet rolls up into one live command centre — profitability, SLA compliance, cash and a health score graded A to D. Then AI reads it and tells you where to act.
View a demo of the dashboard overview 3 things to look at this month
- Margin slipping on SLA jobs. Down 6% vs last quarter — 3 clients priced below your 40% target.
- Cutover labour overruns. Averaging 18% over plan — your biggest leak this year.
- Fibre installs are the winner. 41% margin — do more of these.
AI reads your live data — no spreadsheets — and flags what's working, where the risk is, and where to act.
Where AI does the heavy lifting.
The admin between winning work and getting paid — drafted, compiled and checked for you. You review and approve.
Drafted 14 lines from your SOW — you pick the rates from your pricebook, set the margin and send.
Compiled the moment the plan was generated — matched to the client's index, expiry tracked. One audit-ready PDF.
Allocated 42 transactions, asked about 3 it wasn't sure of — then flagged where costs are climbing.
Run the work after the win, too.
Winning and delivering the job is half of it. Every stack carries the recurring side — service tickets held to SLA, and every asset and stock item accounted for from the store to the field.
Link down · North POP · Metro Networks · P1 Critical
Live SLA timers per priority — response & resolution clocks, breach alerts, and the billable hours flow straight to an invoice.
Every serialized item — who holds it, where it is, and its full custody and condition-check history.
Issue & return by quantity — reorder alerts, live stock value, and a movement log for every receive, issue and write-off.
Receive stock and run a stocktake with the phone camera as a barcode scanner — no scan gun needed.
On the roadmap.
We only sell what's built. These are next — ask on the demo where each one sits in the queue.
WhatsApp comms
Two-way WhatsApp messaging with clients and crews from inside the app. Messages will be passed through at cost, like SMS credits — never marked up.
Job photo library & push
A photo album against every job — not only the commissioning checks that already require one — and push notifications for dispatch changes.
Trade test sheets & certificates
OTDR / splice test sheets, CoC certificates, guarantee certificates and other discipline-specific artefacts generated from the job.
Calendar & map dispatch
See the week and the map alongside the dispatch board, and route crews by location.
Client portal
A branded login where your clients see their sites, tickets, quotes and sign-offs.
Email → ticket
Forward a support mailbox and every message becomes a ticket on the right contract.
Run your field ops on one stack.
Book a 20-minute walkthrough and we'll show you the real thing on your own workflows — no trial to fiddle with, no card, no pressure.