Software for plumbing contractors
Call-outs, quotes, jobs and maintenance — scheduled, tracked and billed, for domestic and commercial plumbers.
Nothing to switch on. Nothing per head.
One price by the size of your team. No VAT is charged. Cancel anytime.
Your stack comes complete
Every capability a plumbing business needs is in FlowStack from day one — quoting, jobs, dispatch, the crew app, call-outs, stock, HSE and the numbers. No module menu, no add-ons.
Priced by team size, not per head
One monthly price for your whole team, in bands from up to 3 users to unlimited. Per-user tools charge R700–R1,300 a head every month.
Office and field on one plan.
Technicians and crews log hours, progress and notes from the crew app or a Telegram-bound link — every person is one user on the same band, with no per-head licences.
How a job runs through FlowStack.
The same words, stages and hand-offs your office and crews already use — in one system instead of a spreadsheet, a WhatsApp group and a filing cabinet.
- 01
Call-outs log against the client and site with a priority; the response timer starts and the job drops onto the dispatch board for the nearest plumber.
Included - 02
Quote the works from your assemblies — per point, per geyser, per metre — priced live from your price book with markups, deposit and travel applied.
Included - 03
Plumbers see today's jobs in the crew app, navigate to site, call the client, log hours and draw fittings from stock.
Included - 04
Commercial and body-corporate clients on maintenance contracts get retainer hours, SLA timers and billable time to an invoice record.
Included
Workflows for every discipline in plumbing.
You choose your disciplines at signup and per job. Multi-trade? A workspace can hold disciplines from more than one FieldStack edition.
Domestic & maintenance
Burst pipes, blocked drains and small works — call-outs with timers and a dispatch board.
See the workflowGeysers, solar geysers & heat pumps
Replacements and installs with serials tracked from stock to site.
See the workflowDrainage & CCTV drain inspection
Jetting, camera inspections and drainage repairs with photo evidence on the job.
See the workflowCommercial & new-build
Reticulation and new-build plumbing with a task plan, PO capture and daily progress.
See the workflowWater storage, boreholes & pumps
Tanks, boreholes and pump installs with serialised kit and service contracts.
See the workflowAll of it. On every band.
Included is built and in use today.Set up for you is configuration we do with you at onboarding.
- Rate build-up quotingIncluded
each work type is an assembly of materials, labour and sundries priced live from your own price book. Old quotes keep the price they were quoted at.
- Commercial rules set onceIncluded
markups per section, P&G, contingency, waste, access uplift, deposit %, quote validity, guarantee years and travel bands by crew size.
- Printable quote document with status tracking (Draft, Sent, Accepted, Declined).Included
- Serialised stockIncluded
geysers, pumps and heat pumps received with serials and tied to the site they were installed at.
- CRM spineIncluded
clients, sites, contacts and contracts, with monthly retainers where you have them. Every quote, job and timesheet hangs off the client.
- Lead pipelineIncluded
a Kanban board with your own stages, a hosted web enquiry form (or a form snippet for your site), duplicate matching and templated email follow-up. Quotes and POs move the card for you.
- Jobs with an editable planIncluded
tasks, assignees, hours and dates, a change log, and planned-vs-actual as the work lands.
- Jobs & dispatchIncluded
a weekly board by person or crew; drag a job onto a day to schedule and assign it, with a warning when someone is double-booked.
- Crew appIncluded
an installable phone app for the people on site: today's jobs, status, subtasks, hours, notes, navigate and call the client. It keeps working with no signal: today's work is held on the phone, what the crew records is queued, and it syncs by itself when signal returns.
- Timesheets & daily updatesIncluded
crews log hours and progress from a link, with Telegram bot binding for your team.
- Call-outs & SLAIncluded
log faults and maintenance against the client and contract, with response and resolution timers by priority, a pause while you wait on the client, and billable hours captured on the call-out to raise an invoice record.
- Stock & assetsIncluded
materials and consumables by quantity with reorder alerts and a movement log; receive and stocktake with the phone camera; serialised kit tracked to the job it went into; an asset register with custody history.
- HSEIncluded
a South African catalogue of certificates, medicals and appointment letters tracked to expiry, plus a client-ready Field HSE file compiled per project as a PDF.
- Documents & exportsIncluded
typed files against each job (PO, quote, photos, as-builts, snags…), a sign-off pack PDF with handover checklist and photos, and branded Excel/PDF exports.
- TrainingIncluded
your own SOPs as scheduled tests, hand-written or AI-drafted, with per-question results so you see what the team keeps getting wrong.
- Business dashboardIncluded
won value against real cost and overheads, margin by client, SLA and retainer strips, a health score graded A–D, and an AI business review in plain language.
- Your brandIncluded
logo and colours across the app, branded login link, branded PDFs and Excel.
- Your wordsSet up for you
Jobs, Call-outs and module names read the way your trade talks, configured at onboarding.
- Your stagesSet up for you
pipeline stages, contract types and HSE file indexes set up for how you sell and deliver.
On the FlowStack roadmap.
We only sell what's built. These are next — ask on the demo where each one sits in the queue.
- RoadmapPlumbing Certificate of Compliance capture
- RoadmapWarranty register with expiry reminders per geyser or pump
- RoadmapOffline mode for the crew app (queue work on site, sync when signal returns)
- RoadmapWhatsApp notifications to clients and crews (messages passed through at cost)
FlowStack, straight answers.
- Is it just a job card app?
- It is the job card, the quote, the stock, the maintenance contract and the numbers — one system, with the plumber's side kept simple on the phone.
- Do our plumbers count as users?
- Yes — every person who uses FieldStack is one user, in the office app or the crew app. You pay one flat price for the band your total team size falls into, not a licence per head.
Still have a question? Email us or book a demo.
See FlowStack on your own workflows.
A free 20-minute walkthrough on a real plumbing workspace — your disciplines, your words. No trial to fiddle with, no card, no pressure.
Need quoting logic no one else has? Bespoke engineering is available from R15,000 — ask on the demo.