Domestic & maintenance
Call-outs, small works and compliance-driven jobs for homes and small commercial sites.
Domestic & maintenance on VoltStack.
Domestic electrical work lives or dies on the call-out flow: the enquiry, the visit, the quote, the fix, the paperwork. Here is how VoltStack handles it today — and, honestly, where the Certificate of Compliance still lives outside the app.
From enquiry to sign-off.
What VoltStack does at each step today. Anything not yet built is listed separately under the roadmap — never here.
- 01
Enquiry
IncludedEnquiries land on the pipeline from your website form or hosted enquiry page, deduped against existing clients, with a Telegram ping to the office.
- 02
Call-out
IncludedLog the call-out against the client and site with a priority; the response timer starts and the job drops onto the dispatch board for the nearest electrician.
- 03
Quote
IncludedQuote the works from your assemblies — per point, per DB, per metre — with your markups and deposit applied, printed with validity and guarantee years.
- 04
The job
IncludedThe electrician sees the job in the crew app, navigates to site, logs hours and notes, draws material from stock, and marks it done.
- 05
Paperwork
IncludedFile the CoC you issued as a typed document against the job, and issue the sign-off pack PDF with photos.
- 06
Maintenance
IncludedCommercial clients on a maintenance contract get retainer hours and SLA call-outs tracked against it.
Not built yet for domestic & maintenance.
We only sell what's built. These are on the roadmap and clearly marked — ask on the demo where each one sits in the queue.
- RoadmapCertificate of Compliance generation — circuit test results captured in the crew app and the CoC produced from them
- RoadmapGuarantee certificates issued at sign-off
- RoadmapCertificate of Compliance generation from captured circuit test results
- RoadmapSSEG registration tracking
- RoadmapProduct libraries for panels, inverters and batteries
- RoadmapGuarantee certificates at sign-off
- RoadmapOffline mode for the crew app (queue work on site, sync when signal returns)
- RoadmapWhatsApp notifications to clients and crews (messages passed through at cost)
No modules. No add-ons.
Every electrical workspace gets all of this on every user band. No VAT is charged.
- Rate build-up quotingIncluded
each work type is an assembly of materials, labour and sundries priced live from your own price book. Old quotes keep the price they were quoted at.
- Commercial rules set onceIncluded
markups per section, P&G, contingency, waste, access uplift, deposit %, quote validity, guarantee years and travel bands by crew size.
- Printable quote document with status tracking (Draft, Sent, Accepted, Declined).Included
- Serialised stockIncluded
receive inverters, batteries and panels with serials, allocate them to a job, and see which serial went to which site.
- CRM spineIncluded
clients, sites, contacts and contracts, with monthly retainers where you have them. Every quote, job and timesheet hangs off the client.
- Lead pipelineIncluded
a Kanban board with your own stages, a hosted web enquiry form (or a form snippet for your site), duplicate matching and templated email follow-up. Quotes and POs move the card for you.
- Jobs with an editable planIncluded
tasks, assignees, hours and dates, a change log, and planned-vs-actual as the work lands.
- Jobs & dispatchIncluded
a weekly board by person or crew; drag a job onto a day to schedule and assign it, with a warning when someone is double-booked.
- Crew appIncluded
an installable phone app for the people on site: today's jobs, status, subtasks, hours, notes, navigate and call the client. It keeps working with no signal: today's work is held on the phone, what the crew records is queued, and it syncs by itself when signal returns.
- Timesheets & daily updatesIncluded
crews log hours and progress from a link, with Telegram bot binding for your team.
- Call-outs & SLAIncluded
log faults and maintenance against the client and contract, with response and resolution timers by priority, a pause while you wait on the client, and billable hours captured on the call-out to raise an invoice record.
- Stock & assetsIncluded
materials and consumables by quantity with reorder alerts and a movement log; receive and stocktake with the phone camera; serialised kit tracked to the job it went into; an asset register with custody history.
- HSEIncluded
a South African catalogue of certificates, medicals and appointment letters tracked to expiry, plus a client-ready Field HSE file compiled per project as a PDF.
- Documents & exportsIncluded
typed files against each job (PO, quote, photos, as-builts, snags…), a sign-off pack PDF with handover checklist and photos, and branded Excel/PDF exports.
- TrainingIncluded
your own SOPs as scheduled tests, hand-written or AI-drafted, with per-question results so you see what the team keeps getting wrong.
- Business dashboardIncluded
won value against real cost and overheads, margin by client, SLA and retainer strips, a health score graded A–D, and an AI business review in plain language.
- Your brandIncluded
logo and colours across the app, branded login link, branded PDFs and Excel.
- Your wordsSet up for you
Jobs, Call-outs and module names read the way your trade talks, configured at onboarding.
- Your stagesSet up for you
pipeline stages, contract types and HSE file indexes set up for how you sell and deliver.
Other electrical disciplines — a workspace can run more than one.
See VoltStack on your own workflows.
A free 20-minute walkthrough on a real electrical workspace — your disciplines, your words. No trial to fiddle with, no card, no pressure.
Need quoting logic no one else has? Bespoke engineering is available from R15,000 — ask on the demo.