Residential
Once-off and recurring home cleans booked from enquiry to a team's day.
Residential on ShineStack.
Enquiries land on the pipeline from your web form, quotes go out from your price book, and cleans are scheduled on the dispatch board by team.
Everything below carries a status badge — Included is built today and Roadmap is not.
Not built yet for residential.
We only sell what's built. These are on the roadmap and clearly marked — ask on the demo where each one sits in the queue.
- RoadmapRecurring bookings generated automatically
- RoadmapClient self-service booking page
- RoadmapShift rosters with clock-in and site checklists with photo proof
- RoadmapRecurring jobs generated automatically from contracts
- RoadmapOffline mode for the crew app (queue work on site, sync when signal returns)
- RoadmapWhatsApp notifications to clients and crews (messages passed through at cost)
No modules. No add-ons.
Every cleaning workspace gets all of this on every user band. No VAT is charged.
- Contracts & retainersIncluded
per-site contracts with monthly retainer hours and a burn bar, so over-servicing is visible before it costs you.
- CRM spineIncluded
clients, sites, contacts and contracts, with monthly retainers where you have them. Every quote, job and timesheet hangs off the client.
- Lead pipelineIncluded
a Kanban board with your own stages, a hosted web enquiry form (or a form snippet for your site), duplicate matching and templated email follow-up. Quotes and POs move the card for you.
- Contracts with an editable planIncluded
tasks, assignees, hours and dates, a change log, and planned-vs-actual as the work lands.
- Jobs & dispatchIncluded
a weekly board by person or crew; drag a job onto a day to schedule and assign it, with a warning when someone is double-booked.
- Crew appIncluded
an installable phone app for the people on site: today's jobs, status, subtasks, hours, notes, navigate and call the client. It keeps working with no signal: today's work is held on the phone, what the crew records is queued, and it syncs by itself when signal returns.
- Timesheets & daily updatesIncluded
crews log hours and progress from a link, with Telegram bot binding for your team.
- Jobs & SLAIncluded
log faults and maintenance against the client and contract, with response and resolution timers by priority, a pause while you wait on the client, and billable hours captured on the job to raise an invoice record.
- Stock & assetsIncluded
materials and consumables by quantity with reorder alerts and a movement log; receive and stocktake with the phone camera; serialised kit tracked to the job it went into; an asset register with custody history.
- HSEIncluded
a South African catalogue of certificates, medicals and appointment letters tracked to expiry, plus a client-ready Field HSE file compiled per project as a PDF.
- Documents & exportsIncluded
typed files against each job (PO, quote, photos, as-builts, snags…), a sign-off pack PDF with handover checklist and photos, and branded Excel/PDF exports.
- TrainingIncluded
your own SOPs as scheduled tests, hand-written or AI-drafted, with per-question results so you see what the team keeps getting wrong.
- Business dashboardIncluded
won value against real cost and overheads, margin by client, SLA and retainer strips, a health score graded A–D, and an AI business review in plain language.
- Your brandIncluded
logo and colours across the app, branded login link, branded PDFs and Excel.
- Your wordsSet up for you
Contracts, Jobs and module names read the way your trade talks, configured at onboarding.
- Your stagesSet up for you
pipeline stages, contract types and HSE file indexes set up for how you sell and deliver.
Other cleaning disciplines — a workspace can run more than one.
See ShineStack on your own workflows.
A free 20-minute walkthrough on a real cleaning workspace — your disciplines, your words. No trial to fiddle with, no card, no pressure.
Need quoting logic no one else has? Bespoke engineering is available from R15,000 — ask on the demo.