Specialised (carpets, windows & high-rise)
Specialist services with the right kit, certificates and HSE file per site.
Specialised (carpets, windows & high-rise) on ShineStack.
High-rise and specialist work needs the HSE file — working-at-height certificates, medicals and appointment letters from the SA catalogue — compiled per site, and equipment in the asset register with custody.
Everything below carries a status badge — Included is built today and Roadmap is not.
Not built yet for specialised (carpets, windows & high-rise).
We only sell what's built. These are on the roadmap and clearly marked — ask on the demo where each one sits in the queue.
- RoadmapMethod statements templated per service type
- RoadmapShift rosters with clock-in and site checklists with photo proof
- RoadmapRecurring jobs generated automatically from contracts
- RoadmapOffline mode for the crew app (queue work on site, sync when signal returns)
- RoadmapWhatsApp notifications to clients and crews (messages passed through at cost)
No modules. No add-ons.
Every cleaning workspace gets all of this on every user band. No VAT is charged.
- Contracts & retainersIncluded
per-site contracts with monthly retainer hours and a burn bar, so over-servicing is visible before it costs you.
- CRM spineIncluded
clients, sites, contacts and contracts, with monthly retainers where you have them. Every quote, job and timesheet hangs off the client.
- Lead pipelineIncluded
a Kanban board with your own stages, a hosted web enquiry form (or a form snippet for your site), duplicate matching and templated email follow-up. Quotes and POs move the card for you.
- Contracts with an editable planIncluded
tasks, assignees, hours and dates, a change log, and planned-vs-actual as the work lands.
- Jobs & dispatchIncluded
a weekly board by person or crew; drag a job onto a day to schedule and assign it, with a warning when someone is double-booked.
- Crew appIncluded
an installable phone app for the people on site: today's jobs, status, subtasks, hours, notes, navigate and call the client. It keeps working with no signal: today's work is held on the phone, what the crew records is queued, and it syncs by itself when signal returns.
- Timesheets & daily updatesIncluded
crews log hours and progress from a link, with Telegram bot binding for your team.
- Jobs & SLAIncluded
log faults and maintenance against the client and contract, with response and resolution timers by priority, a pause while you wait on the client, and billable hours captured on the job to raise an invoice record.
- Stock & assetsIncluded
materials and consumables by quantity with reorder alerts and a movement log; receive and stocktake with the phone camera; serialised kit tracked to the job it went into; an asset register with custody history.
- HSEIncluded
a South African catalogue of certificates, medicals and appointment letters tracked to expiry, plus a client-ready Field HSE file compiled per project as a PDF.
- Documents & exportsIncluded
typed files against each job (PO, quote, photos, as-builts, snags…), a sign-off pack PDF with handover checklist and photos, and branded Excel/PDF exports.
- TrainingIncluded
your own SOPs as scheduled tests, hand-written or AI-drafted, with per-question results so you see what the team keeps getting wrong.
- Business dashboardIncluded
won value against real cost and overheads, margin by client, SLA and retainer strips, a health score graded A–D, and an AI business review in plain language.
- Your brandIncluded
logo and colours across the app, branded login link, branded PDFs and Excel.
- Your wordsSet up for you
Contracts, Jobs and module names read the way your trade talks, configured at onboarding.
- Your stagesSet up for you
pipeline stages, contract types and HSE file indexes set up for how you sell and deliver.
Other cleaning disciplines — a workspace can run more than one.
See ShineStack on your own workflows.
A free 20-minute walkthrough on a real cleaning workspace — your disciplines, your words. No trial to fiddle with, no card, no pressure.
Need quoting logic no one else has? Bespoke engineering is available from R15,000 — ask on the demo.