Alarms & armed-response
Panels, detectors, keypads and sirens with monitoring hand-over and call-outs.
Alarms & armed-response on SecureStack.
Paradox-style panels, PIRs, keypads and sirens price off the sketch, and the maintenance side runs as SLA call-outs against the client's contract — with retainer hours if you bill monthly.
Everything below carries a status badge — Included is built today and Roadmap is not.
Not built yet for alarms & armed-response.
We only sell what's built. These are on the roadmap and clearly marked — ask on the demo where each one sits in the queue.
- RoadmapZone schedules and monitoring hand-over sheets in the sign-off pack
- RoadmapDevice register per site with encrypted network records and control-room handover packs
- RoadmapRecurring maintenance schedules generated from contracts
- RoadmapOffline mode for the crew app (queue work on site, sync when signal returns)
- RoadmapWhatsApp notifications to clients and crews (messages passed through at cost)
No modules. No add-ons.
Every security installers workspace gets all of this on every user band. No VAT is charged.
- Design-to-BOQ engineIncluded
device catalogue with SA installer defaults (Hikvision, Paradox, Centurion, Kocom, ZKTeco, beams, sirens, keypads, poles), Manhattan-distance cabling to the NVR or panel with drops and uplift, labour hours to days-on-site and trips, travel from your base address.
- Priced → Accepted → In build → As-built → Complete gates, with prices frozen at 'Priced' and your PSIRA registration on the BOQ header.Included
- Client sign-on-glass on device or via a public link that needs no loginIncluded
with a viewed-at stamp and A3 print.
- Commissioning gateIncluded
every device checked against the design, recording and retention verified (with a photo of the screen), remote viewing tested on the client's own phone, serial numbers captured (with a photo), and the client walked through the system. The install cannot be handed over until it passes — this is what stops the call-back two weeks later, and it is the record you produce when a client disputes the install two years later.
- CRM spineIncluded
clients, sites, contacts and contracts, with monthly retainers where you have them. Every quote, job and timesheet hangs off the client.
- Lead pipelineIncluded
a Kanban board with your own stages, a hosted web enquiry form (or a form snippet for your site), duplicate matching and templated email follow-up. Quotes and POs move the card for you.
- Installations with an editable planIncluded
tasks, assignees, hours and dates, a change log, and planned-vs-actual as the work lands.
- Jobs & dispatchIncluded
a weekly board by person or crew; drag a job onto a day to schedule and assign it, with a warning when someone is double-booked.
- Crew appIncluded
an installable phone app for the people on site: today's jobs, status, subtasks, hours, notes, navigate and call the client. It keeps working with no signal: today's work is held on the phone, what the crew records is queued, and it syncs by itself when signal returns.
- Timesheets & daily updatesIncluded
crews log hours and progress from a link, with Telegram bot binding for your team.
- Call-outs & SLAIncluded
log faults and maintenance against the client and contract, with response and resolution timers by priority, a pause while you wait on the client, and billable hours captured on the call-out to raise an invoice record.
- Stock & assetsIncluded
materials and consumables by quantity with reorder alerts and a movement log; receive and stocktake with the phone camera; serialised kit tracked to the job it went into; an asset register with custody history.
- HSEIncluded
a South African catalogue of certificates, medicals and appointment letters tracked to expiry, plus a client-ready Field HSE file compiled per project as a PDF.
- Documents & exportsIncluded
typed files against each job (PO, quote, photos, as-builts, snags…), a sign-off pack PDF with handover checklist and photos, and branded Excel/PDF exports.
- TrainingIncluded
your own SOPs as scheduled tests, hand-written or AI-drafted, with per-question results so you see what the team keeps getting wrong.
- Business dashboardIncluded
won value against real cost and overheads, margin by client, SLA and retainer strips, a health score graded A–D, and an AI business review in plain language.
- Your brandIncluded
logo and colours across the app, branded login link, branded PDFs and Excel.
- Your wordsSet up for you
Installations, Call-outs and module names read the way your trade talks, configured at onboarding.
- Your stagesSet up for you
pipeline stages, contract types and HSE file indexes set up for how you sell and deliver.
Other security installers disciplines — a workspace can run more than one.
See SecureStack on your own workflows.
A free 20-minute walkthrough on a real security installers workspace — your disciplines, your words. No trial to fiddle with, no card, no pressure.
Need quoting logic no one else has? Bespoke engineering is available from R15,000 — ask on the demo.