SecureStack · Security Installers

CCTV & surveillance

Camera layouts with field-of-view, NVR cabling measured off the sketch, and maintenance call-outs.

In depth

CCTV & surveillance on SecureStack.

SecureStack's design engine was built for camera systems first: place each camera on the sketch with its field-of-view and range, the cabling to the NVR is measured for you, and the BOQ prices it from your rates. Here is the lifecycle of a CCTV installation today.

The installation lifecycle

From enquiry to sign-off.

What SecureStack does at each step today. Anything not yet built is listed separately under the roadmap — never here.

  1. 01

    Enquiry

    Included

    The enquiry lands on your pipeline from the hosted form or your website snippet, deduped against existing clients, with a Telegram ping to whoever sells. Move it to Contacted and the person becomes a client under Clients — with the enquiry's address as their site — so the design, the job and the invoice all have somewhere to hang. Start the design straight from the lead and the same enquiry moves to Qualified; no second card appears.

  2. 02

    Site sketch

    Included

    Walk the property and sketch it: walls, labels, a photo or floor plan as underlay scaled in two points, cameras with FOV cones and range, the NVR position, fence and cable routes. Press once to route every camera along the walls to the recorder, then drag any corner to change how it runs. Select a camera and only that camera answers — its aim, range and field of view — even where the cones overlap.

  3. 03

    Infrastructure

    Included

    Mark a section from any point on a route to any other and say what goes in and how: PVC conduit drawn through the ceiling void, a 50 mm sleeve trenched with the paving reinstated, or existing conduit at no cost. The drawing shows it — the line is what is installed, a band under it is how — and the corners are named so the crew reads the same points on the sheet and on the schedule.

  4. 04

    BOQ

    Included

    The BOQ generates from the sketch — devices, cable measured along the routes you drew with vertical drops, slack and uplift, infrastructure and install method per section, labour hours to days on site and trips, travel km from your base — with every line's spec and rate editable. The quote carries a cable schedule (every cable numbered, from, to, length, how it runs) and a route schedule (section by section, from point to point). Save prices to freeze them.

  5. 05

    Client sign-off

    Included

    Share a link by WhatsApp or email; the client reviews and signs on their own screen, or signs on glass on site. Your PSIRA number sits on the header.

  6. 06

    Installation

    Included

    The signed design becomes an Installation the moment it is signed — booked in, waiting for a date — with its install job already on the dispatch board carrying the plan as its checklist and the quoted value on it. Drag it onto a day, or let the crew set off, and the installation is running. Crews see it in the crew app, draw cameras and recorders (with serials) from stock, and log hours.

  7. 07

    Commissioning

    Included

    On site, the technician works the commissioning checklist on their phone: devices against the design, recording and retention (photographed), remote viewing on the client's own phone, serials captured (photographed), client walkthrough. Photos carry the device's own time and location. It cannot be ticked off at a desk, and the install cannot be handed over until it passes.

  8. 08

    As-built

    Included

    Start build freezes the accepted design and forks an as-built you update as the install changes; Complete leaves a note for invoicing.

  9. 09

    Maintenance

    Included

    Call-outs run against the maintenance contract with SLA timers and retainer burn; the asset register knows which recorder is at which site.

Roadmap Coming, not here yet

Not built yet for cctv & surveillance.

We only sell what's built. These are on the roadmap and clearly marked — ask on the call where each one sits in the queue.

  • RoadmapDevice register per site with encrypted network records (IPs, credentials, VLANs) and a control-room handover pack
  • RoadmapRecurring maintenance visit schedules generated from the contract
  • RoadmapDevice register per site with encrypted network records and control-room handover packs
  • RoadmapRecurring maintenance schedules generated from contracts
  • RoadmapWhatsApp notifications to clients and crews (messages passed through at cost)
Everything in SecureStack — included

No modules. No add-ons.

Every security installers workspace gets all of this on every user band. No VAT is charged.

  • Design-to-BOQ engineIncluded

    device catalogue with SA installer defaults (Hikvision, Paradox, Centurion, Kocom, ZKTeco, beams, sirens, keypads, poles), cabling measured along the routes you drew with vertical drops, slack and uplift, labour hours to days-on-site and trips, travel from your base address.

  • Cable measured along the real route, not a straight lineIncluded

    draw the route once and every camera's cable follows it to the nearest recorder, with a cable schedule on the quote: cable number, from, to, type, length and how it runs. Shared stretches carry their cable count and the conduit size that fits them.

  • Infrastructure from point to pointIncluded

    each stretch of a route says what goes in (PVC conduit, galvanised, trunking, 50 mm sleeve pipe, bare and clipped, or existing infrastructure) and how it goes in (surface, ceiling void draw-in, chased into the wall by substrate, or trenched). Mark a section from any point to any point, and the route schedule on the quote reads the same as the drawing.

  • Your own rates for all of itIncluded

    what a metre of conduit, trunking or sleeve costs you, what ceiling draw-in and trenching cost, chasing by substrate (brick is not concrete), the make-good trades that follow and reinstatement over a trench. Crew hours on any of them book days on site and trips.

  • Priced → Accepted → In build → As-built → Complete gates, with prices frozen at 'Priced' and your PSIRA registration on the BOQ header.Included
  • Client sign-on-glass on device or via a public link that needs no loginIncluded

    with a viewed-at stamp and A3 print.

  • Commissioning gateIncluded

    every device checked against the design, recording and retention verified (with a photo of the screen), remote viewing tested on the client's own phone, serial numbers captured (with a photo), and the client walked through the system. The install cannot be handed over until it passes — this is what stops the call-back two weeks later, and it is the record you produce when a client disputes the install two years later.

  • CRM spineIncluded

    clients, sites, contacts and contracts, with monthly retainers where you have them. Every quote, job and timesheet hangs off the client.

  • Lead pipelineIncluded

    a Kanban board with your own stages, a hosted web enquiry form (or a form snippet for your site), duplicate matching and templated email follow-up. Quotes and POs move the card for you.

  • Installations with an editable planIncluded

    tasks, assignees, hours and dates, a change log, and planned-vs-actual as the work lands.

  • Jobs & dispatchIncluded

    a weekly board by person or crew; drag a job onto a day to schedule and assign it, with a warning when someone is double-booked.

  • Crew appIncluded

    an installable phone app for the people on site: today's jobs, status, subtasks, hours, notes, navigate and call the client. It keeps working with no signal: today's work is held on the phone, what the crew records is queued, and it syncs by itself when signal returns.

  • Timesheets & daily updatesIncluded

    crews log hours and progress from a link, with Telegram bot binding for your team.

  • Call-outs & SLAIncluded

    log faults and maintenance against the client and contract, with response and resolution timers by priority, a pause while you wait on the client, and billable hours captured on the call-out to raise an invoice record.

  • Stock & assetsIncluded

    materials and consumables by quantity with reorder alerts and a movement log; receive and stocktake with the phone camera; serialised kit tracked to the job it went into; an asset register with custody history.

  • HSEIncluded

    a South African catalogue of certificates, medicals and appointment letters tracked to expiry, plus a client-ready Field HSE file compiled per project as a PDF.

  • Documents & exportsIncluded

    typed files against each job (PO, quote, photos, as-builts, snags…), a sign-off pack PDF with handover checklist and photos, and branded Excel/PDF exports.

  • TrainingIncluded

    your own SOPs as scheduled tests, hand-written or AI-drafted, with per-question results so you see what the team keeps getting wrong.

  • Business dashboardIncluded

    won value against real cost and overheads, margin by client, SLA and retainer strips, a health score graded A–D, and an AI business review in plain language.

  • Your brandIncluded

    logo and colours across the app, branded login link, branded PDFs and Excel.

  • Your wordsSet up for you

    Installations, Call-outs and module names read the way your trade talks, configured at onboarding.

  • Your stagesSet up for you

    pipeline stages, contract types and HSE file indexes set up for how you sell and deliver.

More in SecureStack

Other security installers disciplines — a workspace can run more than one.

All of SecureStack
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CCTV & surveillance software — SecureStack for security installers | FieldStack