CCTV & surveillance
Camera layouts with field-of-view, NVR cabling measured off the sketch, and maintenance call-outs.
CCTV & surveillance on SecureStack.
SecureStack's design engine was built for camera systems first: place each camera on the sketch with its field-of-view and range, the cabling to the NVR is measured for you, and the BOQ prices it from your rates. Here is the lifecycle of a CCTV installation today.
From enquiry to sign-off.
What SecureStack does at each step today. Anything not yet built is listed separately under the roadmap — never here.
- 01
Enquiry
IncludedThe enquiry lands on your pipeline from the hosted form or your website snippet, deduped against existing clients, with a Telegram ping to whoever sells.
- 02
Site sketch
IncludedWalk the property and sketch it: walls, labels, a photo or floor plan as underlay scaled in two points, cameras with FOV cones, the NVR position, conduit and fence runs.
- 03
BOQ
IncludedThe BOQ generates from the sketch — devices, measured cable runs with vertical drops and uplift, labour hours to days on site and trips, travel km from your base — with every line's spec and rate editable. Save prices to freeze them.
- 04
Client sign-off
IncludedShare a link by WhatsApp or email; the client reviews and signs on their own screen, or signs on glass on site. Your PSIRA number sits on the header.
- 05
Installation
IncludedThe signed design becomes an Installation with jobs on the dispatch board; crews see them in the crew app, draw cameras and recorders (with serials) from stock, and log hours.
- 06
Commissioning
IncludedOn site, the technician works the commissioning checklist on their phone: devices against the design, recording and retention (photographed), remote viewing on the client's own phone, serials captured (photographed), client walkthrough. Photos carry the device's own time and location. It cannot be ticked off at a desk, and the install cannot be handed over until it passes.
- 07
As-built
IncludedStart build freezes the accepted design and forks an as-built you update as the install changes; Complete leaves a note for invoicing.
- 08
Maintenance
IncludedCall-outs run against the maintenance contract with SLA timers and retainer burn; the asset register knows which recorder is at which site.
Not built yet for cctv & surveillance.
We only sell what's built. These are on the roadmap and clearly marked — ask on the demo where each one sits in the queue.
- RoadmapDevice register per site with encrypted network records (IPs, credentials, VLANs) and a control-room handover pack
- RoadmapRecurring maintenance visit schedules generated from the contract
- RoadmapDevice register per site with encrypted network records and control-room handover packs
- RoadmapRecurring maintenance schedules generated from contracts
- RoadmapOffline mode for the crew app (queue work on site, sync when signal returns)
- RoadmapWhatsApp notifications to clients and crews (messages passed through at cost)
No modules. No add-ons.
Every security installers workspace gets all of this on every user band. No VAT is charged.
- Design-to-BOQ engineIncluded
device catalogue with SA installer defaults (Hikvision, Paradox, Centurion, Kocom, ZKTeco, beams, sirens, keypads, poles), Manhattan-distance cabling to the NVR or panel with drops and uplift, labour hours to days-on-site and trips, travel from your base address.
- Priced → Accepted → In build → As-built → Complete gates, with prices frozen at 'Priced' and your PSIRA registration on the BOQ header.Included
- Client sign-on-glass on device or via a public link that needs no loginIncluded
with a viewed-at stamp and A3 print.
- Commissioning gateIncluded
every device checked against the design, recording and retention verified (with a photo of the screen), remote viewing tested on the client's own phone, serial numbers captured (with a photo), and the client walked through the system. The install cannot be handed over until it passes — this is what stops the call-back two weeks later, and it is the record you produce when a client disputes the install two years later.
- CRM spineIncluded
clients, sites, contacts and contracts, with monthly retainers where you have them. Every quote, job and timesheet hangs off the client.
- Lead pipelineIncluded
a Kanban board with your own stages, a hosted web enquiry form (or a form snippet for your site), duplicate matching and templated email follow-up. Quotes and POs move the card for you.
- Installations with an editable planIncluded
tasks, assignees, hours and dates, a change log, and planned-vs-actual as the work lands.
- Jobs & dispatchIncluded
a weekly board by person or crew; drag a job onto a day to schedule and assign it, with a warning when someone is double-booked.
- Crew appIncluded
an installable phone app for the people on site: today's jobs, status, subtasks, hours, notes, navigate and call the client. It keeps working with no signal: today's work is held on the phone, what the crew records is queued, and it syncs by itself when signal returns.
- Timesheets & daily updatesIncluded
crews log hours and progress from a link, with Telegram bot binding for your team.
- Call-outs & SLAIncluded
log faults and maintenance against the client and contract, with response and resolution timers by priority, a pause while you wait on the client, and billable hours captured on the call-out to raise an invoice record.
- Stock & assetsIncluded
materials and consumables by quantity with reorder alerts and a movement log; receive and stocktake with the phone camera; serialised kit tracked to the job it went into; an asset register with custody history.
- HSEIncluded
a South African catalogue of certificates, medicals and appointment letters tracked to expiry, plus a client-ready Field HSE file compiled per project as a PDF.
- Documents & exportsIncluded
typed files against each job (PO, quote, photos, as-builts, snags…), a sign-off pack PDF with handover checklist and photos, and branded Excel/PDF exports.
- TrainingIncluded
your own SOPs as scheduled tests, hand-written or AI-drafted, with per-question results so you see what the team keeps getting wrong.
- Business dashboardIncluded
won value against real cost and overheads, margin by client, SLA and retainer strips, a health score graded A–D, and an AI business review in plain language.
- Your brandIncluded
logo and colours across the app, branded login link, branded PDFs and Excel.
- Your wordsSet up for you
Installations, Call-outs and module names read the way your trade talks, configured at onboarding.
- Your stagesSet up for you
pipeline stages, contract types and HSE file indexes set up for how you sell and deliver.
Other security installers disciplines — a workspace can run more than one.
See SecureStack on your own workflows.
A free 20-minute walkthrough on a real security installers workspace — your disciplines, your words. No trial to fiddle with, no card, no pressure.
Need quoting logic no one else has? Bespoke engineering is available from R15,000 — ask on the demo.